At FreshKey Cleaning Services ("we," "our," or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our cleaning services in Edinburgh and the surrounding areas.

Information We Collect

We collect information that you voluntarily provide to us when you book a service, request a quote, or contact us. This includes:

Personal Details: Name, email address, phone number.
Property Details: Address, property type, access details (e.g., key location).
Service Details: Specific cleaning requirements, notes, and preferences.

How We Use Your Information

We use your information for legitimate business purposes, including:

Providing and managing your cleaning bookings.
Communicating with you regarding your service, updates, or changes.
Processing payments and invoicing (via secure third-party processors).
Improving our services and customer support.

Data Security & Sharing

We implement appropriate technical and organizational security measures to protect your personal data. We do not sell your personal information. We may share data with trusted service providers (e.g., payment processors) only as necessary to deliver our services.

Your Rights

Under UK data protection laws (GDPR), you have rights regarding your personal data, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us at info@freshkeycleaning.co.uk.

Contact Us

If you have questions about this privacy policy, please contact us:
Email: info@freshkeycleaning.co.uk
Phone: 07778 681470